​Cancellation & Refund Policy – E-Combizz

1. Order Cancellation Customers can cancel their order within [10] hours of placing it, provided it has not yet been processed for shipping. To request a cancellation, contact our customer support at [Your Contact Email/​+91-8140161991]. Once the order is shipped, cancellations are not possible. 

2. Refund Eligibility Refunds are applicable under the following conditions:

  • The product is defective, damaged, or incorrect upon delivery.
  • The order was canceled before processing.
  • The refund request is made within [10] days of delivery, with proof of issue (such as images).
3. Return Process To initiate a return, customers must:
  • Contact us at [Your Contact Email] within [10] days of receiving the item.
  • Ensure the product is unused, in its original packaging, and includes all accessories/manuals.
  • Ship the item back to our return address (shipping costs may apply based on the reason for return).
4. Refund Processing Once the returned item is received and inspected, refunds will be processed within [10] business days. Refunds will be credited to the original payment method. Processing times may vary depending on the bank or payment provider. 

5. Non-Refundable Items Certain items are not eligible for refunds, including:

  • Digital/downloadable products.
  • Items marked as final sale.
  • Products damaged due to misuse or mishandling.
6. Contact & Support For any cancellation or refund inquiries, please reach out to our support team at [Your Contact Email/+91-8140161991]. Our team is available to assist you with any concerns.